Progress recovery

Question

Hi, I had my progress associated to my Facebook account (Level 12000++) but I deleted my FB account and today I created a King Account but logged out from the FB, thinking the game would store my progress only to find out that now I  am back to level 1, can I have you support in recovering my progress (took me years to get to this level)?

MxPxFx · Answer

Thank you Kiara_Wael, it did not work for me, have been trying for the last hour and still the same… :(

kiara_wael · Answer

Hi and Welcome to the King Community

Thank you for the feedback. If you still don't see the right level please force close the game, wait a few seconds, and then reopen it.If that doesn't work then please sign out of your Kingdom account, close the game, reopen it and then sign back in again - sometimes it just needs a little nudge to make sure the level loads correctly.

If the issue persists, after reconnecting, please email this to our Player Support Team here and tell your Game ID there.