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Farm Pass
Hello, What is going on with Farm Pass? It completely disappeared on 2-10-24 and never showed back up. I got out of the game and did a reboot on my Android phone but to no avail. I missed out on the rewards from a previous Farm Pass because I forgot to claim the prizes but they had always been awarded when you opened the…
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Farm Pass
Hello, I forgot to claim the Farm Pass rewards before it ended yesterday and unfortunately did not take a screenshot of the reward level but I believe I made it to level 16. I am really surprised that it did not say "you have unclaimed rewards" when I opened the game which was usually the case. I would then be awarded what…
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Missing Events
Hello, I am not sure why 1-2-3 Grow, Farm Pass and Sky Sparkles (?) disappeared completely. I lost all my rewards on the Farm Pass because I never got to claim them and have no idea what tier I was on. It is really disappointing. I have checked for update and performed the update, cleared cache but they never showed back…
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1-2-3- Grow
Hello, For some reason the sun and water droplets collected after completing levels are not showing up in the above-mentioned event. Here are the screenshots. Please advise and fix issue. Thank you.
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1-2-3 Grow
The sun and water droplet I collected playing the levels are not being accumulated for the above-mentioned event. The screenshots are attached for your perusal. This is just the start of the event at 50 suns and 50 water droplets. Please advise. Thank you.
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Where is Odus' Special Costume reward?
I had a notification just today to play all six levels to get a special Odus costume but I did not take a snapshot of the pop-up unfortunately. I completed all six levels and was looking forward to receiving the prize but it did not show up. I have screenshots of the prizes I received for your perusal and reference. There…
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Quests
Hello, Can you please fix the quest issue? This has been going on for a few months. I had two quests that I was trying to complete. One was to collect 200 ice and get a watering can and the other was 400 flowers to receive two gloves. I finished the ice quest and claimed the watering can prize. I was going to do the other…
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Deluxe Pass
Hello, I just made a purchase on the Deluxe Pass and thought I was going to get the boosters and gold bars as shown but I did not. I did not realize I had to complete all the quests since this was my first time buying this offer. I am really disappointed. Please see screenshots. I would like a refund on the purchase. Thank…
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Farm Tournament
Hello, I am only required to collect 150 strawberries to qualify for the above mentioned event. I played, completed 1785 and collected 347 strawberries but the score shows zero. I am in position 13. Unfortunately I did not take a screenshot to prove the number of strawberries I collected. Can you please help me and advise…
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Quests and Rewards
Hello, I should have brought this issue up earlier when it happened maybe about 3 weeks ago. For some unknown reason quests keep changing when you leave the game and rewards not claimed disappear. I have not claimed the baskets that I got for completing the quest and the quest to clear/collect ice is no longer showing. The…
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Free Gold Bar
Hello, I received the first free gold bar on 8-26-20 and it has been a hit or miss going forward. I am not sure if I need to go in at the same time everyday in order to get this reward. I did not get one yesterday even though I opened the game about the same time as the previous day. Please advise. Thank you.
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Level 1670
Hello, I was playing the above-mentioned level yesterday and was about to pass it with 6 moves left when it froze after creating a Banana Super-Cropsie. I could not do anything except get out of the game completely. I am really upset about it because I not only lost the level but a life as well. I tried playing the same…
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Out of Lives
Hello, Why is the "x" button not working when the "out of lives" panel pops up? I used to be able to use the "x" button to close it but have to use the back arrow now. This issue started on 9-24-20. Please advise and fix. Thank you.
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Confirm button for extra moves using Gold Bars
Please add a confirm button for use of gold bars for extra moves or power ups. I was playing an old level 425 to complete quests and would intentionally lose the game to continue on that level. I had to do this because once the player wins that level it automatically teleports the player to the current level. I am on level…
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Odus Challenge
Please see screenshots and advise. This notification popped up on Monday 8-31-20 and it was supposed to end on Sunday 9-6-20. I have already completed 6 quests and to my surprise I just got another notification saying that I did not make it. How can I finish 10 quests in 2 days when there are only 3 quests available per…
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The Cookie Challenge
Hello, I completed the Jelly Queen quest on 7-30-20 and had a pop-up thereafter pertaining to the above-mentioned. I have not seen the challenge to date. I just performed an update hoping that it will appear but the challenge is nowhere to be found. Please see screenshots and advise. Thank you.
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BubbleGum Troll Event
Hello, The above-mentioned is not working right for me. I opened the game this evening and it showed 125 points. I played a BubbleGum level and passed it but it never added the points. It is still at 125 points. How am I supposed to help my team? Unfortunately I did not take a screenshot of the level because I did not…
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Level 1653
Hello, Can someone please look into the above-mentioned level and show me how it can be completed? I am so frustrated because it is just impossible. I have tried numerous times, lost many lives and cannot afford to spend money on gold bars for extra moves. Here are screenshots: Thank you.
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Level 1466
Can someone please look into the number of moves and revise it? It is a classic level, starts with 21 moves and 2 wrapped candies. The board is very restricted because it is covered by licorice and blockers. I have lost countless lives and cannot afford to use the boosters to complete the level. It would take a lot of…