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I need my game to move to next level after wining it's not moving
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Hi yes I knew that I was answering your new question here
Did you follow my advice regarding customer services as I would like to see if having you manually moved on will solve this before I raise it as these steps I have given in your previous thread would all need to be tried first
If you could please continue in your previous thread so as I don't loose you from thread to thread 💓
Hi PrettyBubbles. same person communicated with you yesterday here. I was stuck at 824 then i used my old broken iPad to pass it so now I'm stuck at 825, which I'm sure i can still pass on my old iPad it's just i don't want to keep playing on a broken device as it really hurt my eyes.
I'm using a iPhone 12 and iPad 9 to play this now. Stucking problem happens exactly the same on both device. I think it's because somehow the game has some bug with the newest ios system.
Hi yes back in 2020 there was a known issue but a fix was delivered currently we don't have a known issue so let's hope this is just a blip as occasionally connection blips do occur as they do with all gaming sites
To find this out can you please tell me what level is froze and I will head over and play the level to see if the freezing can be duplicated
Also can you tell me what device and platform you are using
In the meantime please clear the in game cache from your device settings then apps then logg out not just close the game and leave your device off for a few moments let's see if this clears it for you 💓
It is year 2023 and this issue happens again. Has it ever been solved?
It will
Hi guys the update from the studio is that BW2 will receive an update and new levels next week but havnt given a day. However, this is good news as an update not only produces new levels but usually includes fixes 👍🌟
Hi guys I have raised a BW2 quirey and hope the studio can update us as to when you can expect new levels.
Your patience is appreciated as it is currently holiday time so there are limited staff working right now. As soon as I receive any feedback I will update you 👍🌟
Do you happen to know when that will be because i have been stuck for like 2 months now.
Hi @salazar31780 No it definitely won't work via Facebook no updates are loaded any where other than play store for BW2
I can only suggest that you be patient for the update with new chapters is rolled out this will normal correct bugs 👍🌟
Yes I am playing BW2 on an iphone via king. I have closed the game, uninstalled it and reinstalled it and also have restarted my phone. Even when i play the game through Facebook on a desktop it still does not move to the next level after passing it.
Hi Can you first confirm you are playing BW2 on a mobile device via king.
Also can you confirm if you have closed your game and restarted your device 🌟
me to
is there a fix to this? I am experiencing the same issue.
Hi you have made a duplicate discussion I have replied to you in your previous discussion 👍
@chrster hi can you add your issue here to this discussion please https://community.king.com/en/bubble-witch-saga/discussion/285857/cannot-update-bubble-witch-3-for-new-levels/p1 include what device you are playing as these issues have been raised with our CM and this Is where the feedback and any fixes will be posted. Your patience will be gratefully received as they are so busy right now 👍🙂
I've done it several times. Even logged out several times.
Hi @chrster welcome to the community fourms! Hope you're staying safe and having a great day.
Have you tried reinstalling the game? Just make sure that you have your progress saved and synced before trying.
My bubble witch saga 2 has been froze for over a month I've won the level but won't move . I need help
