Issue with BubbleWitch

epurvis

The dragon was frozen in the middle of the screen twice and I was unable to play the remainder of the level. This cost me multiple items and I used some items that were purchased from the piggybank. I want my money back for the piggybank for the waste of time and lack of being able to use the items purchased.

Grumpy_Old_Man

Hi @epurvis it would really help if you told us what level you played, are you on PC or a mobile device?

PrettyBubbles

Hi @epurvis 🙋‍♀️ Welcome

Sorry to hear your frustration 😌 are you referring to one of the events in bubble witch 3 or are you referring to another king game

Sorry but either way we can not refund gold bars because a player did not complete a level 👍

epurvis

I was playing BubbleWitch2 level 906. I played the game on my iPhone.

I am not asking for refund because I did not finish the level. I am requesting a refund because of a glitch in the game that had the dragon just sitting in the middle of the screen preventing the game from moving up to where the bubbles where. This happened TWICE and would not allow me to finish the level. THE GAME HAD AN ISSUE!!!! Please read the post before writing something that shows you didn't!! @PrettyBubbles

PrettyBubbles

Hi @epurvis I did read your post I am sorry if it came across that I didn't

If you loose any free boosters or gold we can not replace them however if you loose anything you have purchased then if you select the contact us from the bottom of the page give the full details. Your game ID, the game you are playing, how much gold you lost and why they can then check your purchases and usage and will refund you 👍⭐

epurvis

I greatly appreciate your response. I will use the contact us link at the bottom of the page. Thank you.

PrettyBubbles

@epurvis You are welcome 👍⭐

Sharon1951

Bubble witch 2 is not loading. I have been playing for years and this is the first time this has happened. It's been going on for days.

PrettyBubbles

Hi @Sharon1951 Welcome

Sorry to hear that can you first confirm what device your are using please and also are you connected to Facebook 👍⭐

karacusia

Edited by CM: 🤔 Oops! Please repost in English so everyone can understand - Check our House Rules

tlsunshinein1

Bubble witch 2 is not loading. I have been playing for years and this has been going on for days. On on a PC playing through FB