Official Announcement: Bubble Witch 2 Saga, no longer playable on Facebook

shin

I downloaded the app and tapped the blue My Account button in the Start menu and tapped Facebook Connection, but I can't get to the Facebook account login screen.

Is it a malfunction?

Just in case, I turned off the mobile for a few minutes, downloaded it again, and tried the same operation again, but it does not proceed to the login screen of the Facebook account.

I also cleared the cache just in case.

The network is also normal.

You can also log in by launching the Facebook app alone, not from this game. You can.

PrettyBubbles

Hi @shin So you know have the game downloaded on your mobile

Can you proceed to play without any problems as you dont have to sync to Facebook in order to continue play on your mobile device 👍⭐

shin

Your answer is not what I want.

I want to connect to Facebook and continue the game.

How can I get to the login screen of my Facebook account from the blue Facebook connection?

I've tapped the blue Facebook connection many times, but I can't get to the login screen for my Facebook account.

Isn't it a bug in the app?

PrettyBubbles

Hi @shin I am sorry but you can no longer play through Facebook

Can you tell me if you have your progress on your mobile and are able to continue play 🤔⭐

shin

Do you understand my question?

I can't continue the game by connecting to Facebook.

I've tapped Facebook Connection many times, but I can't get to the Facebook login screen.

How can I get to the Facebook login screen?

It is written on your homepage that you can continue the game by connecting to Facebook after March 31st.

PrettyBubbles

Hi @shin I think there is a little confusion

It says you can sync your progress by syncing Facebook but you can not continue playing through Facebook any longer

I was checking if now you have added the game to your mobile device if you have your original progress then you don't need to sync with Facebook this procedure is ment to only to transfer your progress

You now can only continue playing on your mobile device 👍

shin

How can I transfer my progress to mobile?

Please tell me in an easy-to-understand manner.

PrettyBubbles

Hi @shin

Can you first confirm 3 things for me before we continue

Have you downloaded your game on to your mobile

Can you select play and continue on what level you was originally when you last played Facebook

What mobile device are you using 👍

PrettyBubbles

@shin In addition to the above when you select the blue connect button can you send me a screenshot of what you see next it will help me to help you further 👍

shin

I downloaded it to mobile.

Even if I select play, I cannot continue at the level where Facebook was last played.

Mobile is NTT DOCOMO's F-01K and Android 9.

I will send you a screenshot.

It doesn't go from this screen at all, it doesn't freeze, but it doesn't respond.