🛠 Experiencing issues with the game? Check here before posting!

Having got to game 959 of Bubble Witch 2 Saga, it doesn't load up properly, with no balls and missing graphics and I am unable to play the game or move on to the next one. I have included a screen shot to show what it looks like. Not sure what to do in order to continue playing and progressing.

Thank you. I just logged out and signed back in with my email and now the problem is solved. Many thanks

Hi, I have been playing BW2 for a long time now but a couple of days ago all of the power bubbles I had collected have disappeared. I have cleared cache, logged out and back in again, powered off my Android device, just completed a Nero's Bingo and I now have the grand total of one power bubble. I was hoping that once I had won a bubble then the rest would return but no such luck! Very disappointed with this as I had at least a couple of hundred of each type and some over four hundred. Is there any way I can restore these lost bubbles please?

Hi PrettyBubbles, thanks for getting back to me. I have not re-installed the game, or changed my device. I know that uninstalling and reinstalling will wipe any power bubbles that have been collected so I am very careful not to do that. I have followed your previous advice on many occasions with regard to logging out and logging back in again and this very often helps if there are any little niggles like not moving on to the next set of levels etc. This is totally new and unexpected, I have done nothing different.