Going from level 3200 to 3201turns into level 999 and freezes. How can I fix this?

Hi welcome my friend sorry to hear that

Let's try refreshing your game

Check for any pending updates

Select the settings from your device menu then select apps and clear the game cache

Make sure you have a strong Internet connection and at least 2gig of free memory

Log out and leave your device off for a moment or two let's see if this resets it for you 💓

Ok thanks for trying and coming back my friend

Can you tell me what game you are playing and I will move you over so as your moderators can advise you if there is a known issue with the level 💓

Hi my friend Please try the trouble shooting steps i have posted above and please confirm your game 💓

Hi my friend can ask if you logged out as I suggested or did you just close the game as you need try logging out then logging back in with your login details 💓

ok what platform are using to play your game 💓