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Where have all my li es from friends gone…keep requesting but no luck.
TEAM QUEST - do new players realise the tile “Save 15 animals in total” means we have to collect 15 animals NOT win 15 animal games? AND we can go back and play any level to complete a tile?? The time it takes to complete the “quest” is ridiculous ! If you cannot complete a tile within 20 minutes or less - don’t select it ! Grrrrr !
Thank you, as always @PrettyBubbles - but as far as the King company and it’s assistance to clients, it’s too little too late. Why does it take over 3 weeks to repair BW2 issues? The mind boggles.
Hi my friend our CM has now opened a thread here dedicated to this issue please repost there as any updates will be posted there 💓
Hi my friend I did give an update regarding the tower and other events in the first thread
The target date for a fix is the 30th of July
In the meantime your patience is greatly received 💓
its been over 2 weeks - we’ve had one crumby quest and a paltry 20 new levels. Shame on King Games for this poor service and lack of information. SHAME SHAME SHAME. “They’re working on it” from a moderator is not enough - we deserve clear information form King Games. It doesn’t take 2 weeks to fix a little programming issue.
its a tough level; I’m sure you’ve tried this - aim for the bubbles that clear the line and all below - hopefully when you reach the top there will be solid blue and red sections of bubbles; or try the sparkle potion - which hopefully brings many bubbles down; or add the 10 extra bubbles. Good luck.
Yaaay 🥳 I knew you could do it my friend 💓
Uuff!! I finally made it, let's go for more... Best regards.
Yes you will my friend
Good luck 💓
Hello good night, I share with you the progress of this week, HELP I have been 48 hours and I cannot pass this mission.. I will succeed.
It is a little annoying that players start a new thread rather than posting comments or questions under this tab 🤷♀️
Thanks. I am not impressed with the support team. It’s been over 2 weeks since I’ve had an issue. Friends are having a similar issue with not being able to connect but can play. Support won’t admit there is an issue and I am repeatedly asked the same questions regarding updates and my device. It’s beyond frustrating. I’ve sent screenshots and videos showing the issue as well. Still no luck.
it can be a good strategy to reserve a tile - but not for hours or after other team members have completed their 4 tiles and the strategic player is sitting on a tile and not moving. That’s the frustration. The game should be finished within an hour and preferably less.
Hi @tonin_01 I know the feeling. They jump right on nd take a tile and never play. I always wait a while to see what happens before playing. When it is astrategic, I reserve a tile but don't play it until someone else is successful
Hi my friend I understand you frustration it recently took me 4 days to complete the board then another day it got completed 3 times in the 24hrs so it can be good or bad depending on how active the team is 💓
Hi my friend yes they do 💓
Hello good night, it's the same thing I'm going through now, there was a mosaic left to finish the other one and a participant was placed and he still hasn't finished it, it's been 12 hours and nothing..... It's frustrating to wait.
Hi if you send more than one message in a row playing Nero's Bingo, do they all go through?
Ok my friend yes if no steps have worked you did the right thing by contacting customer support 💓
thanks. I have tried all the issues you have suggested. I am in contact with Support. Everything is up to date. I play on an iPhone 12. I am playing the game but I cannot “connect”.
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Challenge issue is very much there. Absolutely no improvement
I would like to complain again about the all player events that are impossible for players to even achieve the half way reward. The requirement for 19 zillion bubbles followed by an event requiring 14 zillion GREEN bubbles is insulting. This has gone on for way too long. King is unbelievably stingy with bonuses, rewards and in-game events. The recent issues highlight this - no apology nor bonuses from King to compensate.
Hi my friend sorry for your frustration and I do agree the challenges are very difficult but our cm did respond with her findings 💓
I am not sure why the image is not showing - but I complain AGAIN about the all player events requiring us to achieve 19 zillion bubbles followed by an event requiring 14 zillions GREEN bubbles. The players have NO chance of even achieving the 50 per cent bonus. This is insulting and has continued for way too long. On top of all the issues we have suffered thanks to KING - it shows appalling customer support.
”we cannot do anything” is an unsatisfactory response - what is the point of this community if we and you have NO influence in the pathetic game management by King?
I received the Jackalope Tower on Monday night (Sydney Australia, new game day) - but no team or individual event since. I think I should have received one last night - or does the Jackalope run for 3 days? Thanks.
Hello good Day king family, After a while disconnected I am back....
Ask someone what happened to them what they want to send lives or open the messages to replenish lives and the game gets stuck or it's just me.
I wait for answers... Thank you, take care of yourselves very much and much success to all of you.
Hi my friend welcome back
Sorry you are having this problem
Other than performing our usual trouble shooting steps here in the community we cannot help further
If you follow the steps
Check for updates
Clear the cache
Log out and then leave your device off for a couple of minutes
As a last resort uninstall but you will loose saved booster's and lives
If none of the above help then its over to the contact us tab at the bottom of this page
Once you receive an automated reply please reply back to this and explain again
Also explain you have already reached out to the community and followed all usual trouble shooting and nothing has worked so we have refered you to them for further investigation 💓
I didn’t get any new levels today/evening in the new game day 😔
Hi my friend sorry for the delay
New levels should arrive today 💓
I opened the game today & noticed my lives are missing that were sent by other players. Last night I had over 50 when I closed out the game. Where did they go & how do I get them back? Also today there are no ads offered? Are you taking away ads as an option for help completing levels?
I am unable to see boosters on the bottom of my screen. This started several weeks ago. Is there a setting to correct this?
I recently bought a new android phone SG Fold 7. I don't know how to retrieve my saved game from my old Fold 3. The screenshot from my Fold 7 shows my account name and email address.
Even though I receive and accept additional lives, they do not show up in my life "count'"
O meu jogo travou numa fase e eles não liberaram as fases.... E nao sai do lugar o jogo
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
