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What's with these problems on my IPAD lately?
Comments
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Happy Monday, Ermie! Thank you so much for all the details and your collaboration 😊 Rest assured, your boosters are already added to your game! Hopefully, after reinstalling, you’ll be able to play new levels on your iPad and enjoy the bubblific adventures!
@prettybubbles, thank you for supporting the player while I was away 🙏
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Good day,Snow_Rider and PrettyBubbles. Wow! Thank you so much! Now that is true PLAYER SUPPORT and I didn't have to say hi to my old buddy Kingsley. Now, the real test will be tomorrow morning. I have my eyes, fingers and toes crossed that all go well. Otherwise, we will be regular penpals. Thanks again and enjoy your Monday.
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Good day PrettyBubbles and Snow_Rider. Were you hoping for some good news from me today? Not going to happen…. The same problem still persists on my iPad this morning. I received all 20 new levels but the game is stuck at 7850. I cannot go forward. The only way I can move is if I play it on my android. If I accomplish level 7851 on my phone,it will show my progress on my iPad but I won't be able to continue play unless I go back to my phone. I truly believe the problem lies with the app and that maybe it's no longer compatible with iPad generation 9. King needs to do a major update. So, I don't think you both can help me with my Tuesday Blues and so I don't expect any
solutions from you. Take care and no, it will not be a bubblific day………
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Hello Ermie! I’m so sorry to hear the workaround didn’t resolve the issue 😓 It must be really upsetting especially after trying so many steps. I know you were hoping for good news by now.
Just to reassure you, the game is supported on iPad 9, so it shouldn’t be a compatibility problem. The best option right now would be to reach out to Player Support and share a recording of what’s happening. This will allow them to gather players' reports, especially if others are having a similar experience. If your Facebook friends are facing this issue, please feel free to direct them to Player Support as well, as this will help with the investigation.
Thank you so much for your understanding! I’m really sorry it didn’t help 😔
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Good day/evening,Snow_Rider. I will not contact Support. My experiences with them in the last few months have been extremely frustrating. I have had issues with other games before and I was taken care by actual human beings who used their knowledge instead of a script to deal with different problems. They were able to offer real solutions in a timely manner. Heck,one of the companies actually gave me this ipad that I am using right now( brand new!). So, no thanks. The only other solution is to do a factory reset of the iPad but that's something I won't do for ONE troublesome game. I will consider this matter closed and will continue playing the new levels on my phone. Thank you so much for your kindness and attention. Merry Christmas and may you and your team have a great 2025. Adieu for now….
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