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My lives disappeared from the game

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Answers

  • benniem27
    benniem27 Posts: 246

    that is so frustrating for you - no doubt you have seen the post from @PrettyBubbles setting out what further information to provide? Best wishes 🤞

  • CherylLynne
    CherylLynne Posts: 5

    Level 2

    edited November 21

    still no lives or messages. Have updated game as per instruction. What is going on? It’s really making game annoying!

  • Msbay
    Msbay Posts: 3

    Level 1

    edited November 21

    I am having the same issue no messages & all the lives I had just disappeared after updating the game. It's been 2 weeks & still no new messages nor lives

  • Msbay
    Msbay Posts: 3

    Level 1

    edited November 21

    Also I am not on level 1. I am on level 410.

  • CherylLynne
    CherylLynne Posts: 5

    Level 2

    edited November 21

    Same here I am on level 3800 and used to get messages and extra lives from friends, now nothing only the 5 lives every so often, it makes the game so slow and frustrating. No one is telling me why this started happening all of a sudden .

  • JodyHutt_1
    JodyHutt_1 Posts: 1

    Level 1

    edited November 21

    what has happened to all extra lives in messages now I get nothing

  • PrettyBubbles
    PrettyBubbles Posts: 27,071

    Just a reminder guys if you haven't already please share the following details:

    1. A description of the issue and when it started
    2. Your Game ID
    3. Game version
    4. Platform and device you’re using
    5. A screen shot, if possible of your map showing your sent lives before then after playing 6 levels (this is because the lives from friends option should kick in once you have used your 5 lives)

    This information and screenshots will help us better understand 💓

  • King_admin
    King_admin Posts: 3,776
    This discussion was created from comments split from: What's with these problems on my IPAD lately?.
  • LKN65
    LKN65 Posts: 5

    Level 2

    I am about to be done with this game. I have not been receiving any lives now for almost a month. I have tried EVERYTHING I have read here (checking to make sure I have all updates, turning my phone on and off, etc, etc, etc). I reached out to King with all the information requested (issue, what device I play on, etc) and I got a useless form letter reply back, and was basically told if I continue to have problems to reach out to the community board and ask for help from other players. Isn't that King's job??? Why are THEY not fixing this issue? It shouldn't be the responsibility of the players to figure out the problem. King should be doing this!!!

  • Bonita123
    Bonita123 Posts: 1

    Level 1

    edited November 24

    Que paso con las vidas extras, que de repente se desaparecieron, y luego les pides a tus compañeros y parece que estás jugando sola porque no recibo ni una vida extras

This discussion has been closed.

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