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hi I seemed to have lost all my lives from friends after latest update?
Hey everyone! Thanks so much for flagging this issue. The Studio is aware of the problem with lost lives and is already working on a fix. We know how frustrating this can be, and we truly appreciate your patience while the team looks into it. We’ll keep you updated as soon as we hear more!
Volvieron las vidas!!!!!
Please play any level then close and restart your device your lives should return as mine have
Please let me know if this works for you 💓
Bonjour pareil juste 5 vies😱. On avance moins vite comme ça 😂
Hi my friends did you first play a level
If so Post me your devices and the platform you use along with your ID 💓
thanks @PrettyBubbles I have closed and reopened the game several times. It did not work for me either - I see another player responded with the same issue as me. I am not particularly worried but it would be a super pain for newer and other players.
there’s an earlier post about this - under “support” - same has occurred for many of us.
Quiero mis vidas de nuevo , cuánto tardará
Mine have gone from 50 to 5 ....
I've only just got my lives all back after them being missing for about 3 months.... Does this mean it's another 3 months before I get them back again.
Hi @PrettyBubbles it didn't work for me.
Hi my friends I have done a test
Hi my friends yes the same has happened to me
I will see what I can find out 💓
same for me - all lives and requests gone. Well done “support” - another non-“awesome improvement” via an update.
The lastest update has just deleted all my saved messages/lives.
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So did I. My friends send lives all the time
It did not work.🙄. What else can we try
All my lives have disappeared. Why?
it does not work - but thanks for the idea. I hope this issue has been reported? Thanks
good to hear my friend did you follow my process or did you find your own work around if so it would be wonderful if you could share your fix 💓
Hi guys please post your device details your ID and the platform you use to play
In addition please check you have version 1.174.0.0 and clear the game cache 💓
I have lost all of my saved lives too!!!
I am unable to see boosters on the bottom of my screen. This started several weeks ago. Is there a setting to correct this?
I recently bought a new android phone SG Fold 7. I don't know how to retrieve my saved game from my old Fold 3. The screenshot from my Fold 7 shows my account name and email address.
Even though I receive and accept additional lives, they do not show up in my life "count'"
O meu jogo travou numa fase e eles não liberaram as fases.... E nao sai do lugar o jogo
So, my Android phone hasn't updated with this weeks new levels, again. However, I installed the game on a ipad and that has the new levels. As this has happened before, I know the problem on the phone will be resolved with a game update. Any ideas?
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
