Alex_The_Witch

Game Expert

Comments

  • Hey there! Hope you're doing well. I understand you're having trouble with one of our features from Candy Crush Soda Saga. Could you confirm if it's Bear Climb or Rocket Rush? In addition to that, what exactly happens when you try to access the feature? Does the game freeze, lag or crash? Or is the feature simply…
  • Hey there! I hope you're doing well. I'm sorry to hear your progress isn't syncing properly between devices, despite you being logged in on the same account. If the issue is happening on your iOS device, follow these steps: Force close all apps and restart your device, making sure to leave it switched off for at least 10…
  • Hey there. I hope you're doing well. To find your placement in the Weekly Challenge in Candy Solitaire, you should see the Weekly Challenge widget in the left corner of the screen with the top three players, in case you're on the top 3. If you're not on the top 3, the list of players should be longer. However, we're…
  • Hey there! Hope you're doing well. I understand that you wish to add friends in Jelly Saga, and I'm here to share more info on this. While this game does not currently support a friendship feature that allows you to team up or send each other items, I will pass on your anticipation and suggestion to our Developers, as I…
  • Hey there! I hope you're doing well. I understand you're having some trouble recovering your old progress. For issues of this kind, it's best to reach out to our player support team, as they have the proper tools to assist you: Our team's available 24/7. Thanks in advance and have a great day! 🌞
  • Hey there! I hope you're doing well. I understand you're having trouble with level 2528. Please check the YT playthrough below, by our Community Mod Lynette: If you continue having issues with the level, please feel free to reach out to our player support team: Our team's available 24/7. Good luck and have a great day!
  • Hey there! I hope you're doing well. I understand you'd like to change your profile picture in the game. There's two ways to go about that, and it depends if you're connected through Facebook or Kingdom: Facebook Connected: When using a Facebook account, your Facebook profile name and picture will automatically be used and…
  • Hey there! I hope you're doing well. What a feat getting to level 14790, congrats on that! I understand your concern about not having ads in your game, and would like to clarify its availability within the game. The video adverts feature, as well as other similar special events, is designed to be a bonus feature in the…
    in Hi Comment by Alex_The_Witch August 2025
  • Hi there and welcome to the Community! There are currently no features in Candy Crush that offer real money or paid rewards in exchange for gameplay. All in-game rewards come in the form of boosters, gold bars, or other in-game items. If you’ve seen or heard anything suggesting otherwise, we’d love to know where, feel free…
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you. Thanks for…