Alex_The_Witch

Game Expert

Comments

  • Hey there! Hope you're doing well. I'm sorry to hear you're still experiencing issues. Yes, as you mentioned, the issue is still being investigated and worked on by our Studio team. Please refer to this post to be up to date with any new developments: In case you need to, please feel free to reach out to our player support…
    in I have not been receiving my daily rewards Comment by Alex_The_Witch June 2025
  • Hey there! Hope you're doing well. I'm sorry to hear you're having technical issues. Please refer to the post below: Thanks and have a great day!
    in I’m frozen Comment by Alex_The_Witch June 2025
  • Hey there! I hope you're doing well. I understand you're having some trouble recovering your old progress. For issues of this kind, it's best to reach out to our player support team, as they have the proper tools to assist you: Our team's available 24/7. Thanks in advance and have a great day! 🌞
    in How do I retrieve my levels on a new phone? Comment by Alex_The_Witch June 2025
  • Hey there! Hope you're doing well. By going into the Play Points Area, you will be able to purchase, using your accumulated points, either game specific coupons or Google Play Coupons. They differ in price and offer and can be used during any monetary purchase. In order to see the offer the coupons have, you can simply…
    in I earned points from Google play how do I use them for my game Comment by Alex_The_Witch June 2025
  • Hey there! I hope you're doing well. I understand you're experiencing technical issues with your iPad. Please note that the issue is most likely due to this: Our apologies in advance. We ask and thank you for your understanding in advance while our team investigates and tries to fix the issue. Have a great day.
    in Am on level 3102 and am frozen out on my iPad Comment by Alex_The_Witch June 2025
  • Hey there! I hope you're doing well. I understand you're having some trouble with the game's offline version. Here's how to reach out to our player's support team: Our team's available 24/7. Thanks in advance and have a great day! 🌞
    in cannot play Candycrush soda offline Comment by Alex_The_Witch June 2025
  • Hey there! I hope you're doing well. I'm sorry to hear there's something wrong with your Double Jelly Fish reward. Could you please give more details or share a video about the issue? Thanks in advance and have a great day.
    in Issue with double fish Comment by Alex_The_Witch June 2025
  • Hey there! I hope you're doing well. It's great that you want to send some help to other players, but sadly, this is an automatic feature in the game, so players cannot do it manually. However, it's great to know that you'd like for it to be something that players would be able to do themselves, so your feedback will be…
    in How do I give gifts to another player to help Comment by Alex_The_Witch June 2025
  • Hey there! Hope you're doing well! If you're referring to the Milestone Banner in your gaming profile missing, I assure you that this is not an issue but instead please note that special bonus features like the banner in the game are not designed to be there permanently. To help keep things fresh and interesting, our…
    in Why level 6000 badge does not show on my account? Comment by Alex_The_Witch June 2025
  • Hey there! I hope you're doing well! I understand you're having some trouble logging into your account on a new computer. Worry not, I can help with that. To get back to the adventure please follow these steps: 1. Make sure that your King account is correctly disconnected from the game (if you are currently connected). To…
    in Where do I log in? Comment by Alex_The_Witch June 2025
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