Colorbomb_Collector

Game Expert

Comments

  • Hi there, welcome to our Community @earlhawk I understand your concern about an in-game advert causing your game to freeze. Can you please try to complete the steps below to check if your issue will persist as our team has identified this issue and the fix was already implemented. Here are the steps: - Close your game and…
    in Ad Freezing Comment by Colorbomb_Collector 7:56AM
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
    in Tudnátok segíteni Comment by Colorbomb_Collector 7:49AM
  • Hi there, welcome to our Community @Busin I’m sorry your game continues to crash/freeze randomly while playing. I understand how frustrating this can be. I want you to know that our studio team continues to monitor and investigate the issue. Despite this, we have not been able to reproduce it. I’d also like to give you a…
    in What to do when the game freezes? Comment by Colorbomb_Collector May 20
  • Welcome to our Community @bexsxx I understand you're having connection issues with your game and I will check this further. Can you please tell me what is the made and model of your device? Can you also complete the steps below: - Restart your game and device - Check for game and device updates - Make sure you have over 2…
    in wifi Comment by Colorbomb_Collector May 13
  • Hi there, I hope you're doing well! @Just_Me-2 I understand your concern and I got some good news for you. I have checked and I was able to see that our Player Support team has already sent you your in-game rewards. If it's not shown, please restart your game and check again. I hope this helps and wish you a nice day!
    in Where are the rewards? Comment by Colorbomb_Collector May 13
  • Hi there @Deal_One I hope you're doing well today. I understand your concern regarding your rewards and I will provide you with more details on this. If you have reached out to our Player Support team, and they've confirmed that your rewards have been received accordingly, I'm afraid that there is nothing else we're able…
    in Missing items. Comment by Colorbomb_Collector May 13
  • Hi there, welcome to our Community @devitt78 I understand your concern regarding this and I will point you into the right direction. In order to receive the best possible assistance, I would advise you to reach out to our Player Support team via game app or via https://soporto.king.com/ so they can check this further for…
    in PDF threat for extra lives Comment by Colorbomb_Collector May 12
  • Hi there, welcome to our Community @Bossi120012024 I understand your concern regarding your lives. Can you please send us a screenshot of your in-game lives envelope and what does it show, so we can check this together? Have a nice day ahead!
    in No lifes from gamers Comment by Colorbomb_Collector May 9
  • Hi there, welcome to the Community @jdmarshall I understand your concern and I will provide you with more details on this. Based on the images you have sent, you have Bet Up active in your game, as shown on the image you sent. We can see that because of the "x8 bonus" active in your game. Please note that the x8 bonus you…
    in No streak Incentive Power Ups Comment by Colorbomb_Collector May 9
  • Hi there, welcome to the Community @EVANTHIA17LYDAKI I understand you're having a hard time passing level 9857 and I'll check this for you. Can you please send us a screenshot of the level issue that you've encountered? I wish you a nice day!
    in 9857 Comment by Colorbomb_Collector May 9
Avatar