Comments
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@soheb Hi and welcome, you will need to check for a game update as the latest level for mobile and facebook is level 8000. please check in your app store or let us know what device you use so we can point you in the right direction Thank you
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@lizapam Hi and welcome. Sorry to hear this has happened to you on more than one occasion For you crashing please check you game is up to date and if playing via an internet browser clear the cache and log out and restart your device and log back in and do this regularly so your game is running the best it can For your…
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@Darlene_Nielson Hi and welcome, I am sorry to here you had a problem with a purchase , but unfortunately the community does not deal with purchase issues Please email Player Support directly from the game. When sending an email directly from the game, Player Support will automatically get your purchase history and all…
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@kathbeck88 Hi and welcome this issue should have been fixed on most levels but a think they are still working on some Please log out of the game and restart your device and log back in and see if this solves your problem For your wasted purchase Please email Player Support directly from the game. When sending an email…
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@jdietl Hi and welcome, You have lots of useful information above that should help get you progress on your new device, but she be as easy as signing in with the correct details and sometimes maybe playing a level to force it to sync to the server. If none of the above works for you pleases see post below for help in…
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@adedroff Hi and welcome, your device will not sync straight away like that when you switch from one device straight to another. you sometimes need to restart your device or reload the game to allow the other device to reconnect to the server so it syncs what you have done on the other device. I play multi device and many…
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@jac525 Your welcome and happy crushing
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@jac525 Hi again, This happened a couple of weeks back and the issue was fixed with all levels, this was the same error happening again this week Not sure why this happened again but it did. Can appreciate your frustration but these things can happen from time to time. If you purchased any boosters that were a waste due to…
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@melnadge Hi and welcome, Currently there is an issue with sending and receiving lives which is being investigated, unfortunately we have no time frame on a fix for this at present Thank you
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@pkeller Hi and welcome, Candy crush Friends is another good king game , just started playing this myself and so far quite enjoyable