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I can’t seem to connect my game progress to my new phone
@jdietl Hi and welcome, You have lots of useful information above that should help get you progress on your new device, but she be as easy as signing in with the correct details and sometimes maybe playing a level to force it to sync to the server.
If none of the above works for you pleases see post below for help in getting your levels restored
Thank you
Hi and welcome to the community.
Have you saved your progress through facebook or king account if yes then just login with the same user id and try to play and complete a level as sometimes it takes a little time to perfectly sync the progress.
If you dont have any user id then please let us know and we may advise you further.
Thanks.
Hello @jdietl and good day to you.
Please check that your phone is connected with WiFi or data and that your internet connection is stable.
If you originally sign in the game with Facebook, pls make sure you download this app in your new device to enable you to sync your progress in the game properly.
Besides that, please ensure that you have signed in using the correct email or Facebook account.
Please let me know if the above works and if you need help with other issues.
Thank you 😃🙏🏻
Hi @jdietl, welcome to the Community!
ℹ️ Follow the steps describe in the articles below so as to sync your Game across devices.
New here? Sign in or create an account to join the fun.
Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
