Freddy_

Legend

@Von_3 Hi and welcome, I am guessing but i think this feature went missing due to the All stars tournament and hopefully this will return next week after its all over. I am hoping so anyway as think a lot of people love this feature in the game. Hopefully this is the case and we will see it back next week, but saying that…

@Leopizo Hi, your welcome, personally myself i have never had video ad feature and been playing near on 8 years

@Mim_ Hi and welcome , I think we are all in the same boat i think the UK all stars competition had something to do with why its been missing for us all. I am hoping this feature will return to us all next week when the tournament is over, but saying that it is a bonus feature so it is not always guaranteed to be in our…

@Leopizo Hi and welcome, Video ads is a bonus feature and nobody gets every feature. They are given to groups of randomly selected people. So this just means at the moment your not part of that group but you could be in the future. To make sure your getting the features available to you , please make sure your game is up…

@SusanGaGu Hi and welcome, Its because The old flash is no longer supported by any browsers any more so its had to move to HTML5. Cannot revert back now as no browsers are supporting the format hope this helps

@hechicerilla Have it on two devices lost it on the third device, last 3 times used it got booster though not been my friend of late

@jacquespbcx Hi and welcome are you receiving any error messages or can you possibly show a screen shot of the problem Thank you

@hechicerilla the one device i dont use but hopefully Kiara and Aijaz can help you further in my opinion though there is something not quite right Another go this time like first no problems with bombs or candy not dropping just fell 2 chocolate short

@kiara_wael can you look at this level 5177 acting very strange this is my game after 2 moves and candy not dropped in bottom right box and double colorbombs not always clearing board @hechicerilla lo my 3rd go and candy not dropped in bottom right box really weird Thanks

@hechicerilla I tend to agree but i did this first time but had another try and left the bombs go down to one and yes to my surprise a bomb went off. So got to agree with this but going to have a look at 2 bombs now. what device do you use