JillyJill

Pro Player

Comments

  • Hi Bacik, Thank you for contacting King Care! Was your mother already playing on king.com? If so, did you use the same email address that she signed in with king.com? If you did use the same address here is a way to sync the…
    in candy crush level went back to level 1 Comment by JillyJill May 2017
  • Okay Sassy, hopefully this WILL help you, https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android If not I'll refer you to King Care Admin. to see if they can fix this! Please let me know in the "answer this question" part otherwise, I don't get an alert. I was just happened to check my answers…
    in Not receiving friend requests. Comment by JillyJill May 2017
  • Hi Kathie Mays, Thank you for contacting King Care! No, currently, if you're on mobile, the last level is 2495. It sounds like you may need to go to your app store and update the game. Are you playing on a mobile device? Jilly 
    in Level 2375 Comment by JillyJill May 2017
  • Hi cherishbear2000, Thank you for contacting King Care! First I need to know what device you're playing on and what operating system you're using, android? IOS? With this information I could give you some help that could possibly resolve your issue. Thanks, Jilly 
    in My Candy Crush is not loading for the past couple of days. Comment by JillyJill May 2017
  • Hello Irene, Thank you for contacting King Care! I'm pretty sure that the only way to totally remove your progress is to create another facebook page with a different email account. Because your progress will always be associated with the email you use top login to facebook. Hope this helps you! Jilly 
    in Remove the progress from mi facebook account Comment by JillyJill May 2017
  • Hi Vicki, Thank you for contacting King Care! I'm sorry to hear you're disappointed with the removal of Dreamworld, I know how you feel because I used to play it as well. If you haven't already, read through this thread to understand why, but it sounds like you may have already read…
    in WHY HAS ODUS BEEN REMOVED?! Comment by JillyJill May 2017
  • Hi Ednasgldphish, Thank you for contacting King Care! Sounds like your Facebook is not syncing your game progress properly. Take a look at this thread, I hope it helps you! https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios Jilly 
    in Missing levels Comment by JillyJill May 2017
  • Hi Sassy, Thank you for contacting King Care! Are you getting their faces on the list of players who've already passed the level on the left hand side? Are you playing on Android or iOS? I would recommend going to your settings, go to apps, find Candy Crush, clear your cache, restart your device. Do not clear data as that…
    in Not receiving friend requests. Comment by JillyJill May 2017
  • Hi Lisa, Thank you for contacting King Care! It sounds like you need to update your game. Go to your play store, find Candy Crush and click on update. Jilly
    in Why will this level not light up and allow me to keep playing? Comment by JillyJill May 2017
  • Hi Debbie, When there's an update, some levels are changed as well, including number of moves. The only players that get the 'original' version are the ones waiting for next levels to play. Usually they are equally challenging according to the update. Sorry you're upset about this, if you'd like, take a look at this…
    in Cany Crush Comment by JillyJill May 2017
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