JillyJill

Pro Player

Comments

  • Hi Crissy, Thank you for contacting King Care! I'm sorry to hear you're having trouble with your password. Do you play on king.com or through facebook? If you play through king, can you provide the email address that you signed up with? Thank you, Jilly 
    in cant remember password Comment by JillyJill April 2017
  • Hi Ami, Thank you for contacting King Care! I'm sorry to hear you lost all your boosters. Let me check if there are any moderators on duty right now so they can look into your account. I'll be back, Jilly
    in Lost all my rewards, booster after updated Comment by JillyJill April 2017
  • Hi sofronis, Thank you for contacting King Care! Have you tried logging in to King.com with the email address you use for FB? So when you log in through facebook you're at level 1? Did you do anything beforehand, like uninstall or clear data or anything? What kind of device are you using? Android, iOS, tablet, phone,…
    in candy crash Comment by JillyJill April 2017
  • Most likely, but I'll get a King moderator to help you, I'm not sure if they're in now but I'll send a message. Okay? So keep an eye out for a reply from one of them, they may have a way of getting you back on track, I surely hope so, it would be ashamed to lose all that progress! Kindest regards, Jilly
    in Lost all levels on candy crush saga Comment by JillyJill April 2017
  • I just Googled it, it seems you have to Open Touchpad Properties Right click Touchpad icon in bottom right corner of desktop screen and select Touchpad Properties, if it's not on your screen search for touchpad properties, once you get there, select multi finger gestures. Hopefully this helps you out!
    in Why does swipe not work anymore? Comment by JillyJill April 2017
  • Well I'm not familiar with the Dell 2 in 1 laptop...but I would go to your settings, look for language and input, usually the swipe feature is under those settings. If this doesn't help, I'll try to get you some tech help when they come in. 
    in Why does swipe not work anymore? Comment by JillyJill April 2017
  • Hi Hayley T, Thank you for contacting King Care! Were you connected through Facebook or King.com? If so, you can use a different email address or a new Facebook account. Therefore it will not recognize the user name since it is new and then you can start from scratch. Hope this helps you! Jilly 
    in How can i delete my progress to start candy crush over? Comment by JillyJill April 2017
  • Hi Irina, Thank you for contacting King Care! Were you logged in to facebook or king.com? Once you log back into one of those your progress should commend. Let me know how it works out for you. Jilly 
    in Lost all levels on candy crush saga Comment by JillyJill April 2017
  • Hi Pamela, Usually maneuvering the screen a little helps when this happens to me. Try to move the screen up or down even if it's between something you should be able to get to it, also, if you can try making the screen larger or smaller. Hope this helps! Jilly 
    in cant get to my level Comment by JillyJill April 2017
  • Hi jillk54935, It sounds like it's something in your settings. What are you using, which device? Thanks, Jilly
    in Why does swipe not work anymore? Comment by JillyJill April 2017
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