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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I have lost all levels on candy crush saga. I was well above level 1500. How can I get back to the previously reached level??
Thanks Lynette & Johnny for your help!
Hello Irina,
The Super Users brought your post to my attention, hopefully I can help. You'll need to create a game account so I've sent you a message. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu)
Kind regards,
Johnny
Hi Irina, something for you to try that has worked for me in the past with several other King games when I've found I'm back to Level 1.
Play the first Level!
After you've played (and passed Level 1) the game will sometimes reconnect with your saved data and you'll be back to where you should be.
Or, it will be back if you reload the game after playing that first Level.
Give it a try and let us know if it has helped.
If not, someone from the King team can look at your account.
Unfortunately because of the Easter break, you may have to wait a little while.
Most likely, but I'll get a King moderator to help you, I'm not sure if they're in now but I'll send a message. Okay? So keep an eye out for a reply from one of them, they may have a way of getting you back on track, I surely hope so, it would be ashamed to lose all that progress!
Kindest regards,
Jilly
No, unfortunately I was not logged in through FB, nor King.com. Does that mean my progress is gone?
Hi Irina,
Thank you for contacting King Care! Were you logged in to facebook or king.com? Once you log back into one of those your progress should commend. Let me know how it works out for you.
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Hi, I have purchased rewards. Ever since you stopped me to get free rewards by watching adds. That is not fair. instead of supporting customer to to buy rewords you stop them to use free rewards by watching adds. If I don’t get the free rewords I will stop plying and remove the app. Thanks
My candy crush saga game is not starting, various times i reinstall it but problem is not resolve..
Temu reklame me stalno izbacuju iz igrice.
how come when I buy something for 14.99 it charged me over 49 dollars
Dear sir made a successful payment of 35 rs but 10 gold doesn't add to my account my user id is 4478944257 kindly check it. I have attached a ss of payment
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
