JillyJill

Pro Player

Comments

  • Oh! So you're talking about Candy Crush *Jelly* you were in the regular candy crush forum! That answer probably made absolutely no sense to you. Okay you'll need to post your question in the candy crush jelly forum specifically, maybe Elsa is around to help you, as I don't pay that often! Sorry Deborah 
    in are other payers complaining about Hot Pink blocking patches ? Comment by JillyJill March 2017
  • Hi KWondra, Thank you for contacting King Care! There have been a number of complaints regarding the placement of the extra moves button. I have brought this to the King Moderators' attention, I've yet to hear back from them. Hopefully they're looking into this. Thank you, Jilly 
    in Please add a confirmation to use bars to continue playing? Comment by JillyJill March 2017
  • Hello Andy, Thank you for contacting King Care! As updates are made to the games levels and challenges often do change as well. If it's videos you like to use for guidance, try looking for a latest version of the level. Just search Candy Crush level 2349 22 moves, I've provided one for you below.…
    in Please fix lvl 2349 to 50 moves. How is it possible with only 22 moves?? Comment by JillyJill March 2017
  • Hi lilpeaches 16, Thank you for contacting King Care! Since the update there have been some changes with browsers and we're now using HTML5. You may want to give this blog a read, it should tell you the steps to take in order for you to get back to playing Candy Crush!…
    in why cant i get CC game on Fb appt anymore ? Comment by JillyJill March 2017
  • Hi Deborah, Thank you for contacting King Care! Usually you would have to break all of the pink in the box on other levels. This would help on this level however you don't necessarily need them to pass, you just need the required amount of colors to pass. You will be seeing these a lot as you progress your game. But you…
    in are other payers complaining about Hot Pink blocking patches ? Comment by JillyJill March 2017
  • Hi Cindy, Thank you for contacting King Care! Since the update there have been issues with players having trouble with the new changes. I would highly suggest that you read this blog regarding the latest update. Hopefully you'll be able to check your browser against the suggestions. Good luck, I hope you find it helpful!…
    in What the hell did you do??? This game now plays in slow motion!!!! Comment by JillyJill March 2017
  • I don't know what that says above, unfortunately, Russian is not a language supported here. But all I can tell you is to move the candies in the middle to manipulate the left column for the nut to come down. If this doesn't work, clear your cache ONLY! under your candy crush app, under your settings. Restart your device,…
    in on the 2303 level does not drop the nut, it is impossible to pass Comment by JillyJill March 2017
  • Okay Evaw77, It seems none of those emails are recognised on king.com. Hopefully I can get a King moderator to maybe look into your account and hopefully get you back on track with things. Thank you for your patience, Jilly
    in Lost levels in candy Crush Comment by JillyJill March 2017
  • Hi Nikki, Thank you for contacting King Care! If you purchased a pass for the next level and didn't receive one, I would suggest that you go to your settings, go to date & time, if it's still showing 221 hours, then set your date ahead to March 10th. Go back into CC, check if it is still giving you that problem. If it's…
    in Candy Crush took 9 gold bars and I have no ticket to cross the river? Comment by JillyJill February 2017
  • Hi Nicole, Thank you for contacting King Care! Definitely a good idea as I've found myself accidentally pressing that when I didn't want to. I will definitely forward your request/suggestion to King moderators whom will then forward it to the game studio if they feel it's a worthy cause. Who knows, they may not want that…
    in Two step continue game process Comment by JillyJill February 2017
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