Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

What the hell did you do??? This game now plays in slow motion!!!!

I really don't care that you switched up the format of the game to match the one on the phone app, but this damn game only plays in slow motion. If I wanted to play in slow motion, I'd take a nap!!!!! You people screwed up a perfectly good game!!!! Candy Crush!

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Hi Cindy,

Thank you for contacting King Care!

Since the update there have been issues with players having trouble with the new changes. I would highly suggest that you read this blog regarding the latest update. Hopefully you'll be able to check your browser against the suggestions. Good luck, I hope you find it helpful!

https://care.king.com/en/candy-crush-saga/changes-to-candy-crush

Jilly

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Accepted answers

All comments

Hi Cindy,

Thank you for contacting King Care!

Since the update there have been issues with players having trouble with the new changes. I would highly suggest that you read this blog regarding the latest update. Hopefully you'll be able to check your browser against the suggestions. Good luck, I hope you find it helpful!

https://care.king.com/en/candy-crush-saga/changes-to-candy-crush

Jilly

The game freezes when using special items/boosters while playing - Edited (Reported to the Studio)!
The above two is only part of the samples!
candidature crush saga restart when I click on some publicity
Hi, WhWhen I watch a video, click on the X sometimes it opens a Web browser, but when I try to go back to the game it restart it! So each time I do lose the level. Can you help me? Many thanks
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Update
Is there a game update available in the game and community?
Bye bye candy crush
after playing CC for a decade I am deleting my account too Honestly Honestly the levels are too hard unless you spend money There should be more incentive for loyalty

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…