Comments
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Hi Dawn, Thank you for contacting King care! f you weren't connected with Facebook then most likely you were connected with King so go to king.com put in your email or if you give me your email address I can see if you have an account on king.com. Thank you, Jilly
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Hello again Marisa! Mine still does the same thing almost everyday! I have to close out the whole game and reopen it and then they are there.. but I have reported it to King moderators who then reported it to the game studios. I will see if there is an update because I have not heard anything yet, thank you for letting me…
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Let me know if that helps you out!
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Check that email you gave me and see if there is an email from King to reset your password. Thanks, Jilly
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Hi Laurence, Are you logged in through facebook or king.com. Try connecting to the app and log into facebook. You may be logged out. Thanks, Jilly
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Hello again zira1234, Who is lying to you exactly? I've been playing for 3+years and got jackpot twice. It's rare, but it does hapoen. It seems this is the 3rd time you're asking about 1823. Did you read my tips at all? I'll post them again, if you do these steps you'll get through the level eventually, just like you got…
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Hi Océane, Thank you for contacting King Care! First, let's start with the email address you very first started with when you started playing Candy Crush. Is it the same email you're using to log into Facebook? Secondly, have you ever logged in through King.com? Let me know and I'll try to help you get back to your levels.…
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Hi Jim, Thank you for contacting King Care. I assume you're playing through the app and not through King.Com? Well if I'm right about the app please try the following: Open Candy Crush Saga on your iPad. Disconnect (log out) Candy Crush Saga from your Facebook through the menu in Candy Crush Saga. Open the Facebook app on…
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Well Stephen, in your screenshot it showed the required score but still showed that you had 18 moves left. So that is where I saw the problem, therefore letting you know that you had to use up all your moves. You never mentioned that you went through all the moves, so I figured therein lies the problem. Because that's how…
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Hey Stephen, If we're useless then why ask for help!?! But I'm going to help you anyway regardless of your rude opinion. You have to finish ALL the moves on this level, hence the "Hard Level" label. So even though you reach the score, you have to keep going until all moves are complete. Goodbye.
