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How do I get my game back? I can see me on her game. She is on level 252 and i think I'm on 299.
Hi Jim,Thank you for contacting King Care. I assume you're playing through the app and not through King.Com? Well if I'm right about the app please try the following:Open Candy Crush Saga on your iPad. Disconnect (log out) Candy Crush Saga from your Facebook through the menu in Candy Crush Saga.Open the Facebook app on your iPad. Disconnect (log out) your Facebook session and close the app.Open Safari, the default browser on your iPhone, and disconnect from Facebook there too. Clear cache in Safari on your iPhone.Check for updates for your iOS, the Candy Crush Saga app and Facebook. Restart your iPad. Open your Facebook app and connect to your relevant Facebook account. Open Candy Crush Saga and connect it to your Facebook. Please let me know if this helps you, thanks! Jilly
Hi Jim,
Thank you for contacting King Care. I assume you're playing through the app and not through King.Com? Well if I'm right about the app please try the following:
Open Candy Crush Saga on your iPad. Disconnect (log out) Candy Crush Saga from your Facebook through the menu in Candy Crush Saga.
Open the Facebook app on your iPad. Disconnect (log out) your Facebook session and close the app.
Open Safari, the default browser on your iPhone, and disconnect from Facebook there too. Clear cache in Safari on your iPhone.
Check for updates for your iOS, the Candy Crush Saga app and Facebook. Restart your iPad.
Open your Facebook app and connect to your relevant Facebook account. Open Candy Crush Saga and connect it to your Facebook.
Please let me know if this helps you, thanks!
Jilly
Thanks Jim & JillyJill,
Jim, I have sent you a private message in order to be able to check out both accounts and resolve this for both of you. Please check your inbox here on King Care.
Kindest regards,
Tony - King Care Team
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I can't connect to my account. Problem with no internet connection I did try with VPN-wifi-mobile data can't connect
Hi, My mother is a massive Candy Crush fan so I thought I'd buy her some gold bars for Xmas. I just assumed (silly me) that there would be a sort of code thing I could input on the options screen. No. How do I go about sending her these points/gold bars.
How Do I play the game candy crush saga
While signing up for the first time from my guest account I lost 10300 golden bricks and all the in-game items but my level was same I am not able to reclaim those all items due to which I am not able to finish all the levels which I suppose to do it is very difficult for me to continue like this kindly help
Hi I've completed level 21005 and would usually play the Star Tournament until Wednesday, but it's not available this week. Is this the same for everyone?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…