QueenB

Community Manager

Comments

  • Hello πŸ‘‹ Can you do me a favor and double tag on the King logo on top of the image and get me the ID that shows up? Also, just to confirm, have you tried deleting the game app?
  • Wonderful 🀩 What do you think of the concept and any suggestions or feedback?
  • Sorry Kiara, I was still writing while you replied πŸ˜‚
  • Hi @TINABEL and welcome to the Community πŸ˜ƒ This depends on the device you are using. If you play on an Android device, you need to go to your Google Play account and add your payment details there. If you play on an Apple device, you need to go to your Apple ID/iTunes account and add payment details. If you play on…
  • Hey Alex, When you connected your game on the new device, did you use the same email address that you used on the previous device? Can you get me your ID so I can have a look and please confirm the level you are supposed to be on? Open the game and tap the 'My Profile' on the Start Menu: You can also tap the Settings in…
  • Thank you for sharing your thoughts and concerns about the game. We appreciate hearing feedback from our players. I am currently on level 6463, waaay behind you πŸ˜… it's essential to acknowledge that different levels can present unique challenges, and some may indeed require boosters or additional resources to overcome. The…
  • Yes, there is a bug! It seems that your weekly contest match is based on the previous week's progress. If it shows 0 it means that the players has not played or passes levels yet. It should be solved by the next release πŸ˜‰
  • Me again 😁 Could you please share a screenshot of your weekly contest pop up that you get so we can take a closer look? Thanks!
  • Thank you both for bringing this up to our attention. Let me pass this on to the studio and ask for support on this πŸ‘
  • Hi @diedal and welcome to our community! Thank you for bringing this up to our attention. We are looking into this and try to address it asap πŸ‘