QueenB

Community Manager

https://community.king.com/en/candy-crush-saga/discussion/505012/levels-not-updating Hi @zishaan and welcome 😊 Could you share a few more details so we can better understand the issue? What’s the last level you completed? Are you using more than one device? Are your devices connected to Facebook or a King account? Have you…

https://community.king.com/en/candy-crush-saga/discussion/505011/i-can-not-get-the-weekly-contest-gifts Hi @henrynihon Thanks for reaching out. Could you tell us a little more about what happened? Did the game freeze or crash? Were you unable to claim a reward you earned? Did you see any error message? The more details you…

https://community.king.com/en/candy-crush-saga/discussion/505010/my-progress-is-not-update-to-another-device-android-and-pc Hi @athikom Thanks for your message and welcome to the Community! Could you please give us a few more details so we can better assist? For example: Which level are you currently on? Which devices are…

https://community.king.com/en/candy-crush-saga/discussion/comment/3373825#Comment_3373825 Excellent 🙌 Thank you very much for getting back to us so fast 🤗

Hi @Bernadine and @DaveNastase 👋 Thanks so much for continuing to share your updates and I'm really sorry to hear you're still seeing a mismatch between your devices. We've been actively investigating this syncing issue and made a few adjustments behind the scenes earlier today. Could you both please check your game again…

https://community.king.com/en/candy-crush-saga/discussion/comment/3373814#Comment_3373814 Noted 🫡 I'll pass on the feedback 😉

https://community.king.com/en/candy-crush-saga/discussion/comment/3367690#Comment_3367690 https://community.king.com/en/candy-crush-saga/discussion/comment/3373375#Comment_3373375 Hi @Ann_Painter 👋 Thanks for jumping in here and yes, @sysmom is absolutely right! The Booster Wheel (along with Sweet Cinema) is currently part…

https://community.king.com/en/candy-crush-saga/discussion/504778/im-glad-to-see-denize-being-brought-up-again-on-the-games-facebook-page Hey @snakegore999 🐉 So glad you caught that and chimed in! It's always great to see how much love Denize still gets from the community 💜 You're absolutely right, there’s something iconic…

https://community.king.com/en/candy-crush-saga/discussion/comment/3373746#Comment_3373746 Hi @N_R, Just jumping in to echo what @MannyFae already pointed out (great spot, by the way 🕵️‍♀️). What you’re missing here are the Sugar Coats, those are the pink coatings that appear on top of candies. In your level, the final 4…

https://community.king.com/en/candy-crush-saga/discussion/comment/3372945#Comment_3372945 @SeesAlmonds 👋 Thanks for the update and I totally understand the frustration! Just to let you know, the studio is still actively investigating this, and we believe we may have found the root cause. To help us confirm, could you…