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I am not receiving my boosters when I upgrade my home area

Sheila_Bowles
Sheila_Bowles Posts: 5

Level 1

Each time I upgrade my home area, the chest says I have recived boosts, but they do not show up!

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498

    Hi Sheila-  Thanks for posting on King Care. I am really sorry that you have not been receiving your rewards. We are currently investing this for you. 

    Please can I confirm if you only experience this problem on Facebook, if you have a mobile device too, please could you check if the same problem appears there too? 

    Thanks a lot and have a magical week! 

  • Sheila_Bowles
    Sheila_Bowles Posts: 5

    Level 1

    edited February 2017
  • Sheila_Bowles
    Sheila_Bowles Posts: 5

    Level 1

    edited February 2017

    Hi Sheila-  Thanks for posting on King Care. I am really sorry that you have not been receiving your rewards. We are currently investing this for you. 

    Please can I confirm if you only experience this problem on Facebook, if you have a mobile device too, please could you check if the same problem appears there too? 

    Thanks a lot and have a magical week! 

    I play only on FB (as my question showed) Also, I received a gift of gold and it did not show up either!!
  • Cezdiamond
    Cezdiamond Posts: 6,498

    n

    Hi Sheila- I will send you a private message :-)

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