The Community in more languages
Now the forum welcomes more languages.
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Level 1
I play BW3 on my iPhone and the last week or so every time I've opened the game it freezes. Doesn't even load the levels but shows a blank game progression, the time clock for lives is frozen, none of the buttons work. I've shut down my phone and that didn't work. I'm nervous to reload the game because I don't know how to back up online
Hi Megan- Thanks for posting on King Care. I am sorry that you have been experiencing a problem opening your game on your iPhone. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
It is possible that you may be playing on an older device, please see this thread for more information- https://care.king.com/en/bubble-witch-2-saga/problems-with-your-games-crashing-loading-on-certain-ios-devices
Let me know how you get on :-)
Have a magical week!