Sign Up!

🎁 Win prizes and badges! Find out how HERE!
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

game crashes

Patyg_Guzman
Patyg_Guzman Posts: 1

Level 1

Hi, after last update the game closes when playing. This hasn't happened before. Please help, solve the issue.

Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398

    Hi Patyg!

    I suggest you start by checking for updates to the game on iTunes.

    If the problem is still there then you should consider a re-install of the game:

    1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will get lost when re-installing so please take that into consideration)

    2) Un-install the app

    3) Reboot your phone or tablet

    4) Now it's time to download the app and install it again. Find the app on iTunes and click on 'install'

    5) After the game has been installed you should now be able to start it normally.

    6) Don't forget to connect the game to Facebook (blue button) or Kingdom (orange button) in order to retrieve your game progress, highscores and gold bars.

    Cheers 

Hey! Would you like to give us your opinion?