Black screen

Erwin_Pruvoost

I am at lvl 69, and each time i get a black screen when i almost finished the level, what to do please?

I play on pc, via facebook with firefox browser.

Tony_Mc

Hi Erwin,

Thank you for posting this here on King Care.

I recommend you to have a look here https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out. 

Please follow all the steps as indicated and let me know how you´re getting on.

Kindest regards,

Tony - King Care Team

Erwin_Pruvoost

I have followed every step, the same day everything was ok, but however the day after, same issue.

How come that i have this with 2 games and not with the 2 other games that i play?

Tony_Mc

I have followed every step, the same day everything was ok, but however the day after, same issue.

How come that i have this with 2 games and not with the 2 other games that i play?

Thanks for your feedback Erwin. How did it go for you in Google Chrome?

Tony_Mc

I have followed every step, the same day everything was ok, but however the day after, same issue.

How come that i have this with 2 games and not with the 2 other games that i play?

If possible, then you could also try playing on another PC; that would explain if this is rather related to your PC or your profile ;-)