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Can't open bubble witch saga 3

Michaela_DeVries
Michaela_DeVries Posts: 7

Level 1

I saw a similar thread from a few months back but I believe with the most recent update that I can no longer open the game. It shows the orange King screen and crashes. I uninstalled it and re-installed it but it is still doing this. 

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi Michaela- Thanks for posting on King Care. I am sorry that you are experiencing a problem with your game crashing. 

    Please could you make sure that you have the latest OS update for your device too? 

    -Which model of device are you playing on?

    - When did the problem start?

    - Is there an error message?

    Let me know how you get on :-) 

    Have a Magical week! 

  • Michaela_DeVries
    Michaela_DeVries Posts: 7

    Level 1

    I have the HTC Google pixel Android phone. Started over a week ago. I don't get any error message from it. 

  • Michaela_DeVries
    Michaela_DeVries Posts: 7

    Level 1

    I just updated​ my phone. It is still doing it.

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Sorry about this :-( Thanks a lot for letting me know, which OS version do you have installed?

  • Michaela_DeVries
    Michaela_DeVries Posts: 7

    Level 1

    Bubble witch version 2.6.2 and my Google pixel phone version is 7.1.2

  • Michaela_DeVries
    Michaela_DeVries Posts: 7

    Level 1

    Still no answer to fix this :(

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Still no answer to fix this :(

    I am really sorry about this. Please could you check how much spare memory you have on your device? Thanks!
  • Michaela_DeVries
    Michaela_DeVries Posts: 7

    Level 1

    edited June 2017

    Still no answer to fix this :(

    I have 13 Gigabytes of spare storage space
  • Michaela_DeVries
    Michaela_DeVries Posts: 7

    Level 1

    Still no answer to fix this :(

    Nevermind! I deleted it and re-installed it for the 3rd time and it loaded up!

Hey! Would you like to give us your opinion?