Can't open bubble witch saga 3

Michaela_DeVries

I saw a similar thread from a few months back but I believe with the most recent update that I can no longer open the game. It shows the orange King screen and crashes. I uninstalled it and re-installed it but it is still doing this. 

Cezdiamond

Hi Michaela- Thanks for posting on King Care. I am sorry that you are experiencing a problem with your game crashing. 

Please could you make sure that you have the latest OS update for your device too? 

-Which model of device are you playing on?

- When did the problem start?

- Is there an error message?

Let me know how you get on :-) 

Have a Magical week! 

Michaela_DeVries

I have the HTC Google pixel Android phone. Started over a week ago. I don't get any error message from it. 

Michaela_DeVries

I just updated​ my phone. It is still doing it.

Cezdiamond

Sorry about this :-( Thanks a lot for letting me know, which OS version do you have installed?

Michaela_DeVries

Bubble witch version 2.6.2 and my Google pixel phone version is 7.1.2

Michaela_DeVries

Still no answer to fix this

Cezdiamond

Still no answer to fix this

I am really sorry about this. Please could you check how much spare memory you have on your device? Thanks!

Michaela_DeVries

Still no answer to fix this

I have 13 Gigabytes of spare storage space

Michaela_DeVries

Still no answer to fix this

Nevermind! I deleted it and re-installed it for the 3rd time and it loaded up!