I lost my progress

Cosmin

I updated my postal box to level 2, but when I entered the game my postal box disappeared and it shows me to upgrade it from zero. I have the other things updated, it bugged. I don't want to lose my progress. Can you help me, please?

Thank you! 

MarkHawk

Hi Cosmin,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

Cosmin

I've answered you on pm, can you help me, please?