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Level 1
This morning I was able to play just fine; however, this afternoon & again this evening it is doing the same thing it did a while ago. It loads the screen, I click on PLAY but nothing happens. In fact it ends up freezing up my laptop & I have to shut down FB altogether.
Hello Jan,
There are no known issues with the game from our side so I'm sorry to hear that this is happening.
Could you please go through the steps here to see if they help resolve the issue:
https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
Kind regards,
Johnny