Game won't open

CharlieCourchesn

The game won't load...has been two days...loads up to the "press play" screen...but, when you hit "play" it doesn't load...are there any technical issues/updates that I have missed...is it down for maintenance? 

Cezdiamond

Hi Charlie- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading Bubble Witch 3 Saga. I can understand your frustration. Let's get you back on track :-)

Please can you follow our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

You can find more information on our latest Blog too: https://care.king.com/en/blog/article/is-your-browser-ready-for-html5

Let me know how you get on :-)

Have a magical week!