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Lost progress

Jocelyn_Francis_
Jocelyn_Francis_ Posts: 3

Level 1
in Support

I was getting an error logging to fb, so I followed the steps I uninstalled and reinstalled. And now I lost my progress, 3 boosters, and fairy dust to upgrade my house area. I need help I want my stuff back

Answers

  • Lady_Choo
    Lady_Choo Posts: 26,144

    Hi, I am so sorry for the delay in response.

    Boosters are saved on the device memory not the game itself.

    The uninstall of a game is the best way to fix many issues, but unfortunately does mean you will lose boosters :(

Hey! Would you like to give us your opinion?

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