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I paid $2.99 for 50 Gold Bars but I never received them.
Daphne_Robinson
Posts: 1
in Support
I have opened TWO tickets and have quickly responded to the automated messages asking for receipt information however I never hear back after that. Several days later I get an automated message saying that my ticket will be closed because I have not responded and supplied requested information. I have sent the same information...email address associated with game, copy of the receipt now FOUR times and still I hear nothing back. I either want a refund or I want my gold bars. I made the purchase via my phone and I have the Google Play receipt as well as the Paypal receipt. PLEASE HELP!!!
Answers
Hi Daphne, Sorry you're having trouble with this, I'll pass your problem onto the King Care team who can help you.
Post a photo of your Pet
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0 · Helpful Woah! Sweet Love HahaHello Daphne! I am very sorry about this :-( I have sent you a private message, please see the envelope icon in King Care version 1.
Many thanks!
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0 · Helpful Woah! Sweet Love Haha