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loading issue

Candy_LaneCandy_Lane Posts: 1 Newbie

it's been 2 weeks since I last heard from you about my issue with game not completely loading. I have a low HTML5 did the test as told I have 528  I need 555, how do I increase this to make the game load? All the other King games play fine no problems. Also on my android, when I try to use my coins to get boosters before a game  nothing happens can't purchase.

Answers

  • Jelly_JennyJelly_Jenny Posts: 1,899 Community Manager

    I can see that you've received a reply to your email a couple of days ago - the easiest way to pick up from where you have left off is to reply to our latest message. 

    but perhaps if you change browsers you'll find that it's performing better. You'll find all supported browsers from this link: https://goo.gl/gufptg

    These steps usually resolve most of the technical game app issues on Android devices: https://goo.gl/CzvzrJ

    Thanks :)


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