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I'm not recieving any of my earned gold bars!

I'm already on level 110, and haven't received any of my earned gold bars since level 75! Can I retrieve all of these lost bars somehow? I'm not making much progress or having as much fun with it anymore. Please help !

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Answers

  • Chicken_SlayerChicken_Slayer Posts: 9,661 Superstar

    Hi Jinx, that is not good.

    Can you tell me which device you are playing on please? Because if its an issue, we need to gather data. 

    Os and version too, and if playing on a mobile, the app version.

    Thank you :)

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  • JINX-2JINX-2 Posts: 11
    edited March 2018
  • JINX-2JINX-2 Posts: 11
    edited March 2018
  • JINX-2JINX-2 Posts: 11

    Also,I was receiving stardust for the quests, but I just completed one for x500, and it didn't work:( I hope we can solve this prob. I'd like to keep playing without losing progress.

  • Chicken_SlayerChicken_Slayer Posts: 9,661 Superstar

    Thankyou Jinx, 

    I have passed this on to one of our moderators to see if it is a known issue. If its not then she will likely be in touch with you, but your information has helped :)

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    Please give us an accept all lives button! Vote here


    I am Chicken Slayer.  Farm Heroes addict slaying Chickens since 2013. Wife, Mother, Blogger, Youtuber,  all while endlessly trying to defeat an evil raccoon or the children. Younger versions of their dad and I. We have no chance! 
  • JINX-2JINX-2 Posts: 11

    Hi Jinx, that is not good.

    Can you tell me which device you are playing on please? Because if its an issue, we need to gather data. 

    Os and version too, and if playing on a mobile, the app version.

    Thank you :)

    Windows10version1709, OS16299
  • LynetteLynette Posts: 3,144 Superstar

    The only gold bars 'earned' in Bubble Witch 3 are those we get added to the piggy bank.      Are these what you're asking about JINX? 

    Too many games, not enough time!

  • Chicken_SlayerChicken_Slayer Posts: 9,661 Superstar

    Thank you Lynette, I wasn't sure if it was something they did differently :)

    You can find out more about our Superstars here

    Please give us an accept all lives button! Vote here


    I am Chicken Slayer.  Farm Heroes addict slaying Chickens since 2013. Wife, Mother, Blogger, Youtuber,  all while endlessly trying to defeat an evil raccoon or the children. Younger versions of their dad and I. We have no chance! 
  • JINX-2JINX-2 Posts: 11

    The only gold bars 'earned' in Bubble Witch 3 are those we get added to the piggy bank.      Are these what you're asking about JINX? 

    YES! I have been through not getting any gold bars since level 75, and I'm now on level132. I kept track of the gold that should be adding up in my piggy bank which is 113 lost bars. The game was working fine when I first started, then it just stopped allowing bars in at lvl75. Is there any way to get these bars back from my progress?
  • JINX-2JINX-2 Posts: 11

    The only gold bars 'earned' in Bubble Witch 3 are those we get added to the piggy bank.      Are these what you're asking about JINX? 

    I'm still playing without help from any gold bars besides the 21 left in "piggy" that I've been hanging onto since the beginning. When I first started I was receiving gold bars and using them sparingly, mostly saving them. The game allows me to spend them, but stopped receiving them shortly after. I noticed The number of bars stayed at 21 and I stopped using them because before long I'll have none left and none coming in? I really want to enjoy and complete this game since I started playing, but it's not as fun watching my bubble friends flying past me, while I'm barely making progress:( If I could figure out how to reset the gold bar part of this game, that'd be ideal. I like to finish games that I start. If you have any input on how to fix this issue without having to lose my progress I'd be mega happy! Please help me figure this out! Is this something that anyone can help me fix, or am I doomed to be the broke bubble witch?
  • Chicken_SlayerChicken_Slayer Posts: 9,661 Superstar

    Ok, sorry @Jinx, It didn't come up on my notifications so I didn't realise you had answered. 

    Usually we start off with (I think it was 50) Gold bars and the only way we get more is by buying them.

    I saw you said to Lynette that it was in the ones with the piggy bank and If so, you earn them but need to pay to unlock. But if you're not gaining them then you can't unlock because you haven't reached the threshold is that correct?

    Ok. If so. I understand now lol. 

    Apparently it seems that they increased the capacity for gold bars and it looks like your's is stuck. I would normally advise troubleshooting to start with if the game isn't loading properly. Are you playing through a browser or the actual app?And I am really sorry for the dumb questions. I don't have time to play every game, but we help all over the forum, so I am learning honest! If its browser, I can give you troubleshooting. If its the app, then sometimes it helps to uninstall the game, clear all the junk bits you can from your computer and reinstall. Just make sure progress is saved first! (Either to Facebook or the gameroom)

    I am also going to pass this on to the community moderator to see what she can do ;) I know Stella is also having problems with things going wrong, so that might be another one for her sheet :(

    You can find out more about our Superstars here

    Please give us an accept all lives button! Vote here


    I am Chicken Slayer.  Farm Heroes addict slaying Chickens since 2013. Wife, Mother, Blogger, Youtuber,  all while endlessly trying to defeat an evil raccoon or the children. Younger versions of their dad and I. We have no chance! 
  • JINX-2JINX-2 Posts: 11
    edited April 2018

    Ok, sorry @Jinx, It didn't come up on my notifications so I didn't realise you had answered. 

    Usually we start off with (I think it was 50) Gold bars and the only way we get more is by buying them.

    I saw you said to Lynette that it was in the ones with the piggy bank and If so, you earn them but need to pay to unlock. But if you're not gaining them then you can't unlock because you haven't reached the threshold is that correct?

    Ok. If so. I understand now lol. 

    Apparently it seems that they increased the capacity for gold bars and it looks like your's is stuck. I would normally advise troubleshooting to start with if the game isn't loading properly. Are you playing through a browser or the actual app?And I am really sorry for the dumb questions. I don't have time to play every game, but we help all over the forum, so I am learning honest! If its browser, I can give you troubleshooting. If its the app, then sometimes it helps to uninstall the game, clear all the junk bits you can from your computer and reinstall. Just make sure progress is saved first! (Either to Facebook or the gameroom)

    I am also going to pass this on to the community moderator to see what she can do ;) I know Stella is also having problems with things going wrong, so that might be another one for her sheet :(

    Sorry homie, I think its just that my set up is wonky:/...
  • Chicken_SlayerChicken_Slayer Posts: 9,661 Superstar

    Ach no, I don't think it is :( I have passed it back to the moderator. She was swamped with posts Monday and misunderstood what we were asking...and she is back tomorrow but will be very busy with all our links (oops!) But I have added it to that post and will make sure it gets followed up. 

    The post itself here has gone all Skew-wif, so I am posting the troubleshooting again, just in case you hadn't tried it. If you're playing through the app follow this windows 10 link if through Facebook then try the browser link. See if doing either of those clears the blockage. The fact that you are wanting to spend on their game should be enough motivation to fix it haha. 

    You can find out more about our Superstars here

    Please give us an accept all lives button! Vote here


    I am Chicken Slayer.  Farm Heroes addict slaying Chickens since 2013. Wife, Mother, Blogger, Youtuber,  all while endlessly trying to defeat an evil raccoon or the children. Younger versions of their dad and I. We have no chance! 
  • I am not receiving my gold bars for a while, around level 50 and I’m at 67 now. Can I get them back? I only have 1 bar. 
  • QueenRaffieQueenRaffie Posts: 297 Community Manager
    Hello @Queen_Bee_914 :)

    Welcome to our Community :hurrah:

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