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Loss of amount without any intimation on purchase of gold bars

Savitha_Arjunan
Savitha_Arjunan Posts: 1

Level 1

I have not got any update or pop up that while purchase it would be automatically billed to my credit card account. I have been charged high without any intimation or message for confirmation to credit

Answers

  • Lady_Choo
    Lady_Choo Posts: 26,144

    Hi Savitha, 

    Games do not automatically take money from your account unless you purchase something. It could be that you are clicking on something without actually realising it. I would suggest that you change your payment settings to either delete payment information or use a password to confirm.

    I am going to give you a link to follow, it will also direct you to a contact link as we cannot handle payment issues on here :)

    https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1

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