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Lost progress

Fot_Lig
Fot_Lig Posts: 3

Level 1
in Support

I lost my progress of my home. Please help me to have it back.

Best Answer

  • Fot_Lig
    Fot_Lig Posts: 3

    Level 1
    Answer โœ“

    I log out from the account and the progress of my house is still in the beginning! I don t understand why this happened!ย 

Answers

  • Jelly_Jenny
    Jelly_Jenny Posts: 1,884

    Hi Fot Lig,

    Did you save the game through Kingdom or Facebook? If you did, simply reconnect the game to the account and you should be back on the right track.ย 

    If you didn't, the game is not saved through our servers but only locally in your device and then it can get lost.ย 

    But it appears that you've been playing today so hopefully you're already back in the game ;)

    Jennyย 

  • Fot_Lig
    Fot_Lig Posts: 3

    Level 1
    Answer โœ“

    I log out from the account and the progress of my house is still in the beginning! I don t understand why this happened!ย 

  • Fot_Lig
    Fot_Lig Posts: 3

    Level 1

    I did save the game through kindom account

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