The Community in more languages
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Good evening Tamarizona,
As you are using android, you might need to clear the app cache as well. Although you reinstalled, android tends to save things on your account in case you reinstall. I have a link here that explains how to
https://support.google.com/googleplay/answer/7512202?hl=en&ref_topic=1046719
If this doesn't work, can you let me know your device, your android version, the app version and how much memory you have and how much free memory.
Thank you