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Not getting the portal to lvl 1000.

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Aryan_Maurya
Aryan_Maurya Posts: 1 Newbie
in Support

I updated my game yesterday 8 May 19 but i am not getting my portal to lvl 1000 as written in update. I have signed in also and not yet getting please help

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Answers

  • Lady_Choo
    Lady_Choo Posts: 24,700 Pet Rescue Moderator
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    Hi Aryan, 

    Firstly have you completely closed the app. Checked for an update again. Gone to settings> Apps> BW3> storage> Clear cache. 

    Restarted your phone?

    It might be that you end up having to uninstall, reboot then reinstall the app but hopefully the first parts should work :)

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  • Lady_Choo
    Lady_Choo Posts: 24,700 Pet Rescue Moderator
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    One of my co superstars said it might be an event that was limited time. What level are you on? We’re just checking for you :) 

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  • QueenMia
    QueenMia Posts: 12,979 Community Manager
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    Hello Aryan!

    I just sent you a private message in order to help you :)

    - Mia, King Care Team

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