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I keep loosing the music but I still have the sound effects. Has anyone else experienced this?

Wren_Reppert
Wren_Reppert Posts: 5

Level 1

I don’t have the music, only sound effects while playing the game. And yes, everything is set to on. 

Answers

  • Lady_Choo
    Lady_Choo Posts: 26,164

    Hey Wren, thanks for posting on King care.

    Can you tell me which browser you are using please :)

  • Wren_Reppert
    Wren_Reppert Posts: 5

    Level 1

    I’m using Safari but I play the app. 

  • Lady_Choo
    Lady_Choo Posts: 26,164

    On pc? Have you tried uninstalling the game and reinstalling it to see if it brings it back?

  • Wren_Reppert
    Wren_Reppert Posts: 5

    Level 1

    No because I’m afraid I’ll lose my gamr prgress

  • Lady_Choo
    Lady_Choo Posts: 26,164

    Are you connected to Facebook or the Kingdom? If so, you just need to log in. If not the team can restore progress but you would be on 2 stars for every level you have already completed. And you would lose saved boosters, but if the issues are fixed by a reinstall, they might be able to give you something back :)

  • Wren_Reppert
    Wren_Reppert Posts: 5

    Level 1

    I’m connected to face

  • Lady_Choo
    Lady_Choo Posts: 26,164

    You just need to reconnect to Facebook then :)

  • Wren_Reppert
    Wren_Reppert Posts: 5

    Level 1

    Ok I’ll may give it a try. When I get brave enough!

Hey! Would you like to give us your opinion?