Sign Up!

🎁 Win prizes and badges! Find out how HERE!
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Stuck

Marlene_Amnicki
Marlene_Amnicki Posts: 1

Level 1

My game is currently stuck after a purchase, I can not get back in and play. Will I loose everything, including the purchase?

Answers

  • Lady_Choo
    Lady_Choo Posts: 26,164

    Hi Marlene, my advice would be to wait as long as you can and then restart. If you lose your purchases but have been charged, then please follow this link for the help you need. It will require sensitive data we cannot help with on a public forum you see, so you will need to contact them via that link info :)

  • QueenMia
    QueenMia Posts: 12,978

    Hey Marlene, have you managed to solve your issue yet? If not, I'm sure the CS team will be getting back to you in no time! 

    In the meantime, why not take your chance to win a few boosters? Have a look here, it's super easy ;)

    Good luck!

    Mia

Hey! Would you like to give us your opinion?