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Changed phones today and not only lost all my levels and back to level 1, but none of my games are showing in FB and the app on my phone that was linked to FB is at level 1. Pretty frustrating!
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Hi Yogi, as long as you were previously logged into the games using Facebook, all you should have to do is log in on your new device. Have a look at this link here and if you need further help, use the contact email at the bottom, selecting gameplay/progress, lost levels
https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep
