lost progress

Jennifer_Irons

Hi, recently got back into the game to find out my garden and house and levels have changed. I think it has something to do with facebook. I only have one email with king, i logged into the account through email then connected it to facebook, can i unconnect? also I know this because i had the tree with the kittens all green. except know 3 kittens are white, 1 green, i'm on level 80 when i swear i was 100+ awhile ago. i have updated version too! please help

QueenMia

Hi Jennifer,

Could you please try the steps described there for me? https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep That should help you

Let me know how it goes!

Thanks

Mia

Jennifer_Irons

i had more points as well than 175, i'm so repeating levels i've already done 

QueenMia

Hi Jennifer,

Could you please try the steps described there for me? https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep That should help you

Let me know how it goes!

Thanks

Mia

Jennifer_Irons

this isnt solved i clicked it by mistake 

Jennifer_Irons

How do i disconnect the damn account from facebook?