Cannot claim Tricksies boxes

LicieOIC

When I try to claim the prize boxes from the Tricksies it shoots me back to the main game page.

Lady_Choo

Hi LicieOIC are you playing the game on more than one device? I had the same thing happen but I was on ios and because I had claimed it on my ipad it wouldn't let me claim it on my iphone and then it wouldn't go away. 

LicieOIC

Hi LicieOIC are you playing the game on more than one device? I had the same thing happen but I was on ios and because I had claimed it on my ipad it wouldn't let me claim it on my iphone and then it wouldn't go away. 

No, I am only playing the game on my Android cell phone.

Lady_Choo

I will pass it over to the team

LicieOIC

I will pass it over to the team

Thank you, hope we can get this fixed. ^_^

QueenMia

Hello LicieOIC, and thanks Chicken Slayer for passing this on. 

@Licie, could you please tell me what Chest number you're trying to open?

Thanks!

Mia

LicieOIC

Hello LicieOIC, and thanks Chicken Slayer for passing this on. 

@Licie, could you please tell me what Chest number you're trying to open?

Thanks!

Mia

I won the first and second boxes, but they don't pop up when I tap on "Claim," I just see the first two tricksies hopping up and down. When I tap on the screen, it freezes for a moment then sends me back out to the main page.

LicieOIC

Hello LicieOIC, and thanks Chicken Slayer for passing this on. 

@Licie, could you please tell me what Chest number you're trying to open?

Thanks!

Mia

Still waiting on a fix for this.