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The screen freezes and I can't play any games. I've come out of it, rebooted phone. Has anyone had the same problem and got past it.
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Hi Witchy Poo, we would need you to try some troubleshooting first. I know this is for Windows pc, but the same should be for the mobile.
https://care.king.com/en/candy-crush-jelly-saga/cant-get-your-games-to-load-on-windows-10-check-this-out
If it doesn't work, can you let us know your phone model and OS version please. Thank you