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Hello: Since yesterday, BW3 is not loading on iPad. App opens, clicking on the level does not open. I've deleted, checked storage and re-installed the app on my iPad still the same issue.
Hi Ann-Juliet, thank you for posting on King care.
I know you have tried reinstalling, but can you have a look at this article and try everything on it please
https://care.king.com/en/alphabetty-saga/superstar-information-post-how-to-solve-syncing-problems-if-using-an-ios-device
I know it talks about connecting but it will still be the same troubleshooting. And if that doesn't help, can you let me know which ipad and ios version you use, thank you
Hey Witches and Wizards 🪄 Some players are currently experiencing a white screen issue affecting gameplay. We want to let you know that the team is aware of this and is actively working on a fix. While our developers are investigating the root cause of the issue, we’ve found a workaround that may help resolve the white…
n Leo's Cup, instead of increasing, the score decreases every time you pass a level. I have reported the problem several times but have not received any response.
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
