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Hello: Since yesterday, BW3 is not loading on iPad. App opens, clicking on the level does not open. I've deleted, checked storage and re-installed the app on my iPad still the same issue.
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Hi Ann-Juliet, thank you for posting on King care.
I know you have tried reinstalling, but can you have a look at this article and try everything on it please
https://care.king.com/en/alphabetty-saga/superstar-information-post-how-to-solve-syncing-problems-if-using-an-ios-device
I know it talks about connecting but it will still be the same troubleshooting. And if that doesn't help, can you let me know which ipad and ios version you use, thank you