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BW3 - Issues with the Quest/Medals not updating/syncing on your devices?

QueenMia
QueenMia Posts: 12,979
in Support

Hi bubble poppers!

I have seen a few reports from players having issues with the Quest and rewards not syncing between their devices and blocking the game.

Is it your case too? 

Please let me know by commenting below should you experience any issue with the Quest itself or the rewards!

Thank you and have a bubblicious Monday ;)

Mia

Answers

  • Lady_Choo
    Lady_Choo Posts: 26,068

    Hi Mia I seem to have issues with things syncing between devices, fairy dash often shows on my iPad but not iPhone. Both connected and logged in, different connection settings tried. Or the tricksies, if I collect on iPad the claim icon won’t go from my iPhone. I couldnt play tricksies on my iPhone this time as the claim wouldn’t go away :( I had to uninstall and reinstall to get it. Now again I have claimed on iPad so the claim won’t go on iPhone. I click it shows them dancing then goes back to the map. Icon still there. Ghosts quest doesn’t show on both devices all the time either, even with logging out and back in again. 

  • Sue_B
    Sue_B Posts: 82

    Level 3

    I have the exact same issues as

    Chicken Slayer. 

    iphone and iPad also. 

  • QueenMia
    QueenMia Posts: 12,979

    Hello both, I've reported that and I'll let you know as soon as I have an update for you. Sorry about that.

  • Света_Рубцова_5667
    Света_Рубцова_5667 Posts: 3

    Level 1

     Hello. I do not have a ghost that did not give me a booster with the chest. I played the level, and the cast that the third one on the way disappeared and did not give me anything. Played 1169 level.

  • Mary_Marques
    Mary_Marques Posts: 1

    Level 1

    Boa tarde!

    Olá não consigo conectar o facebook para salvar meu progresso no computador.

  • Vicente_S._Reyes
    Vicente_S._Reyes Posts: 1

    Level 1
    Why my location is from United States? I'm from Philippines.
  • Lady_Choo
    Lady_Choo Posts: 26,068

    @Vicente S Reyes, that is because of your device settings not the games. It takes its lead from how the device was set up. You might want to check :) assuming you mean the game, if king sites then you choose your country :) 

  • Tracy-19
    Tracy-19 Posts: 13

    Level 2

    I am having an issue with the fairy dash quest not completing.  I have gone well beyond the finish line and it is still waiting for me to finish. I even replayed the levels and it is still stuck

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